Summary
The Mail Processor is responsible for managing the daily receipt, processing, and distribution of inbound and outbound mail at Real Time Resolutions (RTR). This role ensures timely handling of correspondence, accurate identification of account information, and proper delivery to internal departments. The Mail Processor plays a key role in maintaining efficient mailroom operations, supporting document handling workflows, and upholding compliance with mailing and servicing standards. This position requires strong attention to detail, reliability, and the ability to work in a fast-paced environment.
Essential Functions
Qualifications and Skills
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment, including electronic keyboard, mouse, and telephone.
This environment requires the ability to maintain high productivity and consistent communication standards.
Physical Demands
The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this role. This position is primarily office based and extensively involves telecommunications.
These requirements are considered essential for the performance of this job’s duties. In cases of medical limitations affecting these abilities, the necessity of performing these essential functions will be a consideration in evaluating reasonable accommodations and determining the appropriateness of medical certification for return to work.
Position Type/Expected Hours of Work
This is a full-time position; extended work hours and/or overtime may be required as dictated and/or approved by management and business needs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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